Policies

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Deposits, Payments & Taxes

1. The date of the event is considered “booked” upon receipt of a deposit equaling 50% of the total value of the order. 
2. If the Client fails to pay the non-refundable deposit 14 days before the pick-up date, the order will be cancelled.
3. Any cancellations will be honored and deposit refunded if made 14 days before the pick-up date.   Cancellations made after the 14 days cannot be honored and payment will not be refunded because of the time and cost of ingredients invested in making your baked goods.   
4. Clients are responsible for all taxes (included in cost of goods)

Changes to Order

1. Any changes must be submitted 14 days before pick up date.  Any changes made afterwards may be incorporated at the discretion of Lorena's Sweet Art..
2. There will be no changes allowed 13 days prior to the pick-up date.

Prices are subject to change without notice.

Allergy & Dietary Warnings

1. Lorena's Sweet Art products contain, and/or are made in a kitchen which also processes: wheat, eggs, dairy, soy, and nuts. We are unable to serve those with severe food allergies at this time.
2. The Client is responsible for pointing out to guests’ potential allergy hazards, and Lorena's Sweet Art will communicate ability to accommodate restrictions.

Liability  

         1.  Lorena's Sweet Art  is not responsible for bodily injury, property or consequential damage, which may result from products/services provided. 

         2.  Lorena's Sweet Art is not responsible for any damage to the goods/services provided caused by anyone NOT employed by Lorena's Sweet Art.

Content

1. Lorena's Sweet Art reserves the right to use all photographs, video, other content of the custom order for advertising purposes unless otherwise requested and agreed upon mutually.